Terms and Conditions

Terms and conditions for bookings and cancellations

Bookings are accepted in writing only, by e-mail to the contact address given on the hotel’s website.
The booking form must be completed correctly with the booking period, number of adults and children, guests’ names, and a phone number and e-mail for contact.
Confirmation of the enquiry is sent in writing to the e-mail given in the booking form.
Within three calendar days of receiving the confirmation, an advance payment is due as follows: for stays of one to three nights inclusive – the price of one night; for stays of four to seven nights inclusive – the price of two nights; for stays of eight to fourteen nights inclusive – the price of three nights, according to the published price list or special offer and the terms of the booking.
A booking is considered finally confirmed once the advance payment has been made on the terms above.
If the booking is cancelled 15 or more calendar days before arrival, the advance payment is refunded. All bank charges are borne by the customer.
If the booking is cancelled after that deadline, or in case of a no-show, the advance payment is not refunded.
If guests leave the hotel before the originally booked departure date, the advance payment is not refunded.
If you need an invoice issued to a company, please say so in the additional information field and provide the company details.